Departmental Bulletin Paper 対人援助職のバーンアウトの予防に動機づけ面接が果たす役割

北田, 雅子

 本研究では,バーンアウトの予防要因として個人的要因,面談技術の向上について検討するために,面談スキルの向上ならびに面談技術の習得として動機づけ面接に着目した.2014年から2015年にかけて動機づけ面接に関連する研修会およびワークショップに参加した専門職を対象に自記式調査を行い,動機づけ面接が,対人援助職のバーンアウトの予防に対してどのような影響を与えるかについて,横断的調査から示唆を得ることを目的とした.その結果,動機づけ面接を面談の中に取り入れている群の方が,面談ストレス,仕事負担度が有意に低く,バーンアウト尺度の3つの下位尺度の中の「個人的達成感」という項目が有意に高いことが明らかとなった.以上の事から,動機づけ面接を面談に取り入れることが,対人援助ストレスの軽減に貢献する可能性が高い.今後さらに縦断調査を経てバーンアウト予防のメカニズムを明らかにする必要があると考える. In this study, we focused on motivation interviewing as an improvement of interview skills and acquisition of interview skills in order to examine improvement of individual factors and interview technique as a prevention factor of burnout.A self-questionnaire survey was conducted for human services workers who attended workshops related to motivational interviews from 2014 to 2015. The purpose of this study was to obtain suggestions about how MI helps to prevent Burnout for human services workers from a cross-sectional survey. As a result,the group who use the motivational interviewing in daily interview,the interview stress and the work burden were significantly lower than the group who did not use MI. And the item of “personal accomplishment”in the three subscales of the burnout scale was revealed that score of MI use group was significantly higher than others group. This study showed that using MI into an interview will contribute to reduce the stress related interpersonal assistance. We need to necessary to clarify the mechanism of burnout prevention through further RCT study.

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