Departmental Bulletin Paper The Use of Benchmarking to Improve the Finished Goods Inventory Management for Food and Agricultural Product Manufacturer in Thailand

SITTIMOON, Panitnan  ,  CHOMPU-INWAI, Rungchat

Problems found in the management of finished products within Thailand’s food and agricultural industries include a high volume of finished goods having to be distributed, yet a lack of information being exchanged among the key players. This research study; therefore, employed benchmarking techniques to assess inventory management performance at the case study company and so improve its inventory management processes. The research methodology comprised of four main steps, according to the benchmarking process introduced by Xerox Corporation, these being: planning, analysis, integration and action. A study into the finished goods inventory processes at the case study organization covered four key processes, these being: the receipt of goods, the movement of goods for storage, the transportation of goods within the warehouse, and storage itself. Indicators were developed to ascertain the best practices and to analyze how those benchmarking partners could enable such practices. The results were then employed to develop the action plans for the case study company. In total 20 indicators were used in the research study in relation to finished product management. As a result of this research, an analysis of enablers for each activity and best practice led to the development of the action plans for the case study company; for it to use to improve the processes within its warehouse management operation.
特集 : The Papers Presented at the Symposium on Mechanical Engineering, Industrial Engineering, and Robotics 2015 (MIER2015) held at Muroran, Hokkaido, Japan on 29 - 30 May 2015

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