A study of diﬃculties experienced by childcare workers ininforming parents of their childrenʼs need for special care:through focus group interviews
橋本, 逸子 木村, 留美子 ,
83 , 2016-01-27 , 金沢大学つるま保健学会 = Tsuruma Health Science Society, Kanazawa University
The interventions of childcare workers for children with special care needs as well as for their parents are increasingly important issues at childcare sites. This study was performed to examine the difficulties experienced by childcare workers when communicating their concerns to parents about their childrenʼs special care needs. For this objective, focus group interviews were held with 22 childcare workers.
Based on our analysis, we extracted three categories from 207 response items, i.e., Lack of professional skills on the part of childcare workers, Lack of positive relationships between parents and childcare workers, and Lack of mental and physical stability on the part of parents. We also identiﬁed six subcategories: “Lack of conﬁdence on the part of childcare workers,” “Lack of professional knowledge on the part of childcare workers,” “Instability of trust relationships,” “Perception gaps,” “Parents displaying their negative feelings,” and “Parentsʼ health issuesʼ. These six subcategories were assigned 16 codes in total, among which the most frequent codes were childcare workersʼ Excessive priority to parentsʼ situation, Lack of experience regarding methods of communication, and Lack of coordination among childcare workers.
When childcare workers communicate their concerns about children to their parents, they tend to allow the parentsʼ thoughts and situation to take precedence over what needs to be communicated, suggesting that childcare workers giving excessive priority to parentsʼ situation constitutes the prime factor underlying the difficulties experienced by childcare workers when informing parents of their childrenʼsʼ special needs. It was also shown that childcare workersʼ lack of communication skills and specialized knowledge pertaining to child developmental diﬃculties are problematic areas.