Departmental Bulletin Paper 小売業における顧客関係管理の革新 (<特集>流通革新の再検討)
Innovative Approach to Customer Relationship Management in the Retail Industry (Special Issue Review of Innovation in Distribution Channels)

南, 知惠子

212 ( 1 )  , pp.1 - 15 , 2015-07 , 神戸大学経済経営学会
ISSN:03873129
NCID:AN00090962
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http://www.lib.kobe-u.ac.jp/repository/E0040486.pdf

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